Latest 2011 ACE reports just released!
ACE Lean Services 2011
ACE just published a series of new sector studies on how lean thinking can be successfully applied in the service sector: Our comprehensive study on Lean Services reflects challenges & trends European service organisations have to cope with, and reveals pragmatic solutions and best-practices for specific service industries. There is a guideline on Lean thinking, and learnings from the manufacturing industries applied and adapted within certain service industries.
Thanks to the responses of more than 700 top executives in 9 European countries across different service industries, we are also able to highlight the most pressing challenges the European service industries have to face.
For a first read, please click here.